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Newgen floors

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Newgen floors

Our Mission & Core Principles

Our mission is to build and preserve our customer relations by believing in the value and satisfaction of our clients. We are a bonded, licensed and insured business, employing full-time technicians to service your floor care needs. Excellence NEVER stops at the basics; NewGen believes in paying close attention to detail to ensure first class service. The average homeowner spends 8-10 hours each week cleaning their floors and carpet. This is why NewGen focuses on:

  • Employing technicians that are not only fully trained in floor and carpet restoration but also in providing quality customer service.
  • Spot checking the work before, during and after the floor restoration process to ensure complete satisfaction.
  • Building a base of customers that ultimately become part of the NewGen family

Integrity

NewGen believes in treating our customers the way we would want to be treated: with honesty, respect, and reliability. We are honest about our quality of work and services.

Customer Care Our number one priority is making sure our customers are 100% satisfied with the results of our services. NewGen strives to grow and improve so we can continuously provide unbeatable service to our clients. Exceptional Value

Our promise is to provide all of our customers competitive pricing with exceptional value. Value is not simply looking at the cost of carpet cleaning or any other service – it is much more than that. The cheapest is rarely, if ever, the best deal. Cheap does not define value and does not bring you quality. NewGen brings competitive and fair pricing with great value. We take pride in our work and will provide an unbeatable value for an incredible price!

Quality Service

We will always deliver excellent results by giving our clients unmatched quality anywhere in the industry. We will always treat their homes as if it were our own – going above and beyond to ensure they receive first class service. Our work is thorough and detailed; we do not skip steps when caring for our customer’s carpets and floors because we strive to deliver quality.

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